Service Supervisor - Heavy Equipment


  • Competitive, annually reviewed salary + lots of staff benefits
  • Regular training and career development opportunities
  • Be part of a new function within our business

The role:

Allocation of work to the right skillset to ensure the highest quality of workmanship and coaching and mentoring your team of eight heavy diesel trades people is this roles’ primary focus.Contributing to the PDIC’s financial performance by overseeing labour efficiencies, ensuring completion of timecards and service reports, and managing work to meet estimates and quotes also forms part of this role.

Communication and liaison with our sales team and customers is critical to the success of this role.

What we offer:

  • The opportunity to be at the forefront of a new concept at Terra Cat
  • Competitive, market tested remuneration
  • Up to 6% employer contribution to your super fund
  • Subsidised medical insurance
  • Discount fuel card
  • All the PPE and uniform you require
  • Annual wellness check, flu jabs and healthy food guide subscriptions
  • A workplace that is guided by our values
  • Our commitment to your health and safety

About you:

  • Hold a trade qualification in Heavy Automotive Engineering, or a related field
  • Have work experience with heavy equipment industry
  • Are experienced in leading a team of technicians and with service-related admin
  • Strive to deliver an exceptional customer experience in all that you do

The Pre-Delivery Inspection Centre

Our newly established Pre-Delivery Inspection Centre is where all new machines are prepared and spec’ed prior to delivery to our customers.  Being a dedicated centre with dedicated staff, the processes and systems developed and adhered to will ensure consistency of product and speed to market.  As a result, our customers will take delivery of a better-quality product quicker!

Terra Cat:

We are the New Zealand Caterpillar dealer and owned by Sime Darby Berhad.  We offer the entire Caterpillar product range, and the parts and services connected to supporting our product. 

With a strong vision of where we want to be in 2025, our values of No Harm, Integrity, Openness and Care guide what we believe, what we stand for and how we work.

If this opportunity sound like you, head over to our website: https://careers.terracat.co.nz/Job to make an application OR call Jane on 03 983 2380.

Apply Now

Permanent - Full Time

Job no: EGAH236699

Location: Wiri

Closing Date: Sunday, 29 May 2022